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Technical Service Advisor for Australia (m/f/x)
Our subsidiary BAUER Equipment Australia represents BAUER, RTG, MAT and KLEMM in Australia & New Zealand. As the company grows our team continues to grow along with it. This has presented the opportunity for an experienced Technical Service Advisor to join our team on a local contract in Australia.
req2336
Professionals
Maintenance / Repair / Shop floor
Australia
Sydney
BAUER Maschinen GmbH
Your tasks:
- First contact and phone support for customers directly and Bauer Equipment Australia technicians to assist with technical questions for fault finding, repairs, rigging / de-rigging and maintenance of the full range of BAUER equipment to help customers on site and our own technicians in our workshop facility in Sydney
- Liaise directly with our customers service staff to rectify faults over the telephone and provide written guidance on process for repair via email
- Liaise and log with the BAUER Maschinen After-Sales Team in Germany to provide feedback from jobsites and to help rectify faults
- Various other tasks related to repairs, maintenance and spare parts requirements for BAUER equipment
- Compliance and execution of BAUER standards in the field of Health, Safety & Environment (HSE)
Your profile:
- Minimum 5 years of Bauer rig experience essential; MC / RTG / MAT / KLEMM experience is also helpful
- Possess a thorough high-level understanding of modern mobile Hydraulics and Electrics / Electronics (in particular Bauer BG rigs)
- Fluent verbal and written English language skills
- Have excellent communication skills and a customer focused attitude
- Have the right to work in Australia or meet the requirements to do so
- Prepared to relocate on a local contract to Australia with a view to permanent residency if desired
- Hold a full driving license recognizable in Australia
- Have a flexible approach to the working day, a willingness to work out of hours and occasionally (approx. 10%) travel around Australia & New Zealand as required
We offer you:
- Attractive remuneration package
- Support with Visa and residency applications
- Relocation support (for individuals, subject to conditions)
- Permanent employment
- High quality workwear
Contact:
Alexander Huber, +49(8252)97-1636
Innovation is our heartbeat, experience our soul, and progress our drive. Whether drilling, cutter, piling or mixing technology, the products of BAUER Maschinen GmbH have been setting standards in specialist foundation engineering for over half a century.